Last Updated: October 24, 2025
We're committed to protecting your personal info while you forge your legend with us
Look, we get it - nobody actually enjoys reading these things. But hey, your privacy's important to us, so we're gonna be straight with you about what we do with your info.
At Runetherion Verse Fitness, we're not just building warriors - we're building trust. This policy explains how we collect, use, and protect your personal data when you train with us, visit our facility, or interact with our website. We comply with Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act) and applicable provincial regulations in British Columbia.
When you join our warrior tribe, we'll ask for the basics - name, email, phone number, mailing address, date of birth, and emergency contact details. Can't run a safe training facility without knowing who to call if you push yourself too hard during combat conditioning.
Here's where it gets real. We need to know about your medical history, injuries, fitness level, training goals, and any physical limitations. This isn't us being nosy - it's how we keep you safe and design programs that actually work for YOUR body. If you've got a dodgy shoulder from that motorcycle accident five years ago, we need to know before we load up a barbell.
Credit card details, billing addresses, transaction history - standard stuff for memberships and training packages. We use secure payment processors, so your financial data's encrypted and protected.
Check-in times, class attendance, training session notes, progress tracking, and workout logs. This helps us see what's working and what's not. Plus, it's pretty satisfying to look back and see how far you've come.
IP addresses, browser types, pages you visit, time spent on site, referring URLs - the usual digital footprint stuff. Helps us understand how people use our website and where we can make it better.
If you're cool with it, we might capture you in action during training sessions or events. We always ask permission before using your image for promotional stuff. You can say no - won't hurt our feelings.
We take security seriously - probably more seriously than we take our pre-workout supplement choices. Here's what we do to keep your data locked down:
Under Canadian privacy law, you've got some solid rights when it comes to your personal info. Here's what you can do:
Request a copy of everything we have on you. We'll get it to you within 30 days, usually sooner.
If we've got something wrong, let us know and we'll fix it. Happens more often than you'd think.
Want out? We'll delete your info, except what we're legally required to keep for tax or insurance reasons.
Change your mind about marketing emails or photo usage? Just say the word.
Unsubscribe links in every email. No hard feelings, seriously.
If you think we've mishandled your data, you can complain to the Privacy Commissioner of Canada.
To exercise any of these rights, just shoot us an email at info@runetherionverse.info or call us at (604) 827-9463. We'll get back to you within a few business days.
Yeah, we use cookies - and not the protein-packed kind. These are small text files that help our website work better and remember your preferences.
These keep the site running. They handle things like your login session and shopping cart. Can't really turn these off if you want the site to work properly.
Help us understand how people use our site - which pages get the most traffic, where people drop off, that kind of thing. We use this to make the site better.
Remember your settings and choices so you don't have to keep entering them. Makes your experience smoother.
Track your activity across sites to show relevant ads. You can opt out of these if they bug you.
Most browsers let you control cookies through their settings. You can block or delete them, but heads up - some parts of the site might not work as well if you do. Check your browser's help section for instructions.
We don't sell your data. Period. But we do work with some trusted partners to run our business. Here's who might see your info and why:
Sometimes we need to share info with lawyers, accountants, or insurance providers. Only what's necessary and always under confidentiality agreements.
If the law requires it, we'll share your data with government authorities or law enforcement. We're talking court orders, legal processes - not random requests.
If we ever sell the business or merge with another company (not planning on it, but you never know), your data would transfer to the new owners. We'd let you know if this happens.
We keep your data as long as you're a member or client, and for a reasonable period after that. Here's the breakdown:
While you're training with us, we keep everything current and accessible. Makes sense, right?